Secure Malware Analytics incident

SMA EU service degradation

Notice Resolved View vendor source →

Secure Malware Analytics experienced a notice incident on November 25, 2024 affecting EU Threat Grid Portal (Panacea), lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 07:06 PM UTC
Resolved
Nov 25, 2024, 07:20 PM UTC
Duration
14m
Detected by Pingoru
Nov 25, 2024, 07:06 PM UTC

Affected components

EU Threat Grid Portal (Panacea)

Update timeline

  1. investigating Nov 25, 2024, 07:06 PM UTC

    We are currently experiencing service degradation in the EU environment. Our engineering team is aware of the issue and is actively working to resolve it.

  2. resolved Nov 25, 2024, 07:20 PM UTC

    Services have been restored, Root-cause investigation is on-going.