Secure Malware Analytics incident
Secure Malware Analytics DNS problems in all regions
Secure Malware Analytics experienced a critical incident on March 3, 2025 affecting US Threat Grid Portal (Panacea) and EU Threat Grid Portal (Panacea) and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
US Threat Grid Portal (Panacea)EU Threat Grid Portal (Panacea)Canada Threat Grid Portal (Panacea)Australia Threat Grid Portal (Panacea)
Update timeline
- identified Mar 03, 2025, 09:30 PM UTC
Secure Malware Analytics is unreachable in all regions. We are working to resolve the issue.
- resolved Mar 03, 2025, 09:42 PM UTC
The incident has been resolved.