SearchStax experienced a minor incident on September 26, 2019 affecting Admin App, lasting 23h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2019, 07:53 PM UTC
We are seeing some false alerts being triggered for some deployments under management. Our engineers have been notified and are currently investigating the issue.
- investigating Sep 26, 2019, 07:53 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 26, 2019, 10:41 PM UTC
Our engineers have identified the issue and now monitoring the situation.
- resolved Sep 27, 2019, 06:56 PM UTC
At this time, our engineers have contained the problem and identified a very specific use case where this issue is triggered. A Product Bug Report has been created that is prioritized for the development team to improve the product capability around overly sensitive alerts that are configured within SearchStax Pulse.