SearchStax incident

Expired AddTrust External CA Root Certificate

Minor Resolved View vendor source →

SearchStax experienced a minor incident on May 30, 2020, lasting 48d 23h. The incident has been resolved; the full update timeline is below.

Started
May 30, 2020, 04:20 PM UTC
Resolved
Jul 18, 2020, 04:12 PM UTC
Duration
48d 23h
Detected by Pingoru
May 30, 2020, 04:20 PM UTC

Update timeline

  1. identified May 30, 2020, 04:20 PM UTC

    On May 30, 2020 the commonly used Sectigo (Comodo) Root certificate, named the AddTrust External CA Root has expired. More information about this can be found here: https://support.sectigo.com/Com_KnowledgeDetailPage?Id=kA03l00000117WR#Q2 As the article explains, there is no extra action required on the server-side. However, if your application is having issues connecting, please contact us at [email protected] and we can remove the certificate from the chain.

  2. monitoring May 30, 2020, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 18, 2020, 04:12 PM UTC

    This incident has been resolved.