SearchStax incident

Failures in Deployment Creations

Minor Resolved View vendor source →

SearchStax experienced a minor incident on April 16, 2021 affecting Admin App and APIs, lasting 9h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2021, 04:54 PM UTC
Resolved
Apr 17, 2021, 02:18 AM UTC
Duration
9h 24m
Detected by Pingoru
Apr 16, 2021, 04:54 PM UTC

Affected components

Admin AppAPIs

Update timeline

  1. investigating Apr 16, 2021, 04:54 PM UTC

    We are observing some failures when creating new Solr Deployments. The failures are at this time random and our team is working to identify the reason.

  2. identified Apr 16, 2021, 07:40 PM UTC

    We have identified the issue to be localized to single-node deployments (NDN) in Azure. Our team is working on putting a fix in place.

  3. resolved Apr 17, 2021, 02:18 AM UTC

    Our team has put a fix in place for the single node NDN deployments in Azure and the issue is now resolved.