SearchStax incident

AWS Deployment Creation and Management Impacted

Minor Resolved View vendor source →

SearchStax experienced a minor incident on December 7, 2021 affecting Admin App and Admin App and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 03:53 PM UTC
Resolved
Dec 08, 2021, 05:33 PM UTC
Duration
1d 1h
Detected by Pingoru
Dec 07, 2021, 03:53 PM UTC

Affected components

Admin AppAdmin AppAnalytics APIPulse MonitoringAPIswww.searchstax.com

Update timeline

  1. investigating Dec 07, 2021, 03:53 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 07, 2021, 04:41 PM UTC

    AWS Service is impacted in various regions, with AWS console and API being unreachable. Because of this creation of new deployments in AWS and managing it from SearchStax console is impacted. The Solr deployments themselves are not impacted at this time.

  3. investigating Dec 07, 2021, 08:23 PM UTC

    We are continuing to investigate the issue. AWS APIs are impacted affecting SearchStax AWS deployment creation and management. More information on AWS is available here: https://status.aws.amazon.com/

  4. monitoring Dec 07, 2021, 11:41 PM UTC

    SearchStax management API and Portal for AWS Deployments are now functional. We will continue monitoring our services and status of AWS services on https://status.aws.amazon.com/

  5. resolved Dec 08, 2021, 05:33 PM UTC

    This incident has been resolved.