SearchStax incident

Pulse service unreachable on certain deployments

Notice Resolved View vendor source →

SearchStax experienced a notice incident on September 23, 2022 affecting Pulse Monitoring, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2022, 02:12 AM UTC
Resolved
Sep 23, 2022, 03:18 AM UTC
Duration
1h 5m
Detected by Pingoru
Sep 23, 2022, 02:12 AM UTC

Affected components

Pulse Monitoring

Update timeline

  1. monitoring Sep 23, 2022, 02:12 AM UTC

    Today, September 22nd 5:47pm Pacific Time, due to networking issues, our Pulse service was not able to connect to certain deployments for about 15 minutes. Due to this, several False Heartbeat alerts were generated. The issue has since been resolved and our team is monitoring the deployments and the Pulse service

  2. resolved Sep 23, 2022, 03:18 AM UTC

    This incident has been resolved.