SearchStax incident

Increased error rate on app.searchstax.com and searchstudio.searchstax.com

Major Resolved View vendor source →

SearchStax experienced a major incident on October 7, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2022, 06:51 PM UTC
Resolved
Oct 06, 2022, 10:00 AM UTC
Duration
—
Detected by Pingoru
Oct 07, 2022, 06:51 PM UTC

Update timeline

  1. resolved Oct 07, 2022, 06:51 PM UTC

    Services on app.searchstax.com and searchstudio.searchstax.com had an increased error rate from 3:19am UTC to 3:21am UTC due to loss of connectivity with one of our internal services. Due to this, Pulse monitoring data, as well as SearchStudio Analytics data was not collected for the 2 minutes from 3:19am UTC to 3:21am UTC There was no impact on the Solr deployments during that time.