SearchStax incident

Login Issues on app.searchstax.com and searchstudio.searchstax.com

Minor Resolved View vendor source →

SearchStax experienced a minor incident on January 8, 2026 affecting Admin App and Admin App and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 04:10 PM UTC
Resolved
Jan 08, 2026, 05:36 PM UTC
Duration
1h 26m
Detected by Pingoru
Jan 08, 2026, 04:10 PM UTC

Affected components

Admin AppAdmin AppAnalytics APIPulse MonitoringAPIsSearch APIsCustomer Dedicated DeploymentsDiscovery APIsServerless Deployments

Update timeline

  1. investigating Jan 08, 2026, 04:44 PM UTC

    We are currently investigating this issue.

  2. identified Jan 08, 2026, 04:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 08, 2026, 04:50 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jan 08, 2026, 05:36 PM UTC

    The incident is resolved. Logins are now working for both app.searchstax.com and searchstudio.searchstax.com