Screenly Outage History

Screenly is up right now

Pingoru has recorded 13 incidents for Screenly: 2 in the last 12 months and 0 in the last 90 days.

Source: status.screenly.io

13incidents recorded
2last 12 months
0last 90 days
4 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Screenly in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 60 (0%)

Incidents, newest first

Notice March 9, 2026 Investigating Service Disruptions (GCP) 3h 34m

Started Mar 09, 2026, 02:25 PM UTC· resolved Mar 09, 2026, 06:00 PM UTC

  1. investigating Mar 09, 2026, 02:25 PM UTC

    Our Engineering team is currently investigating reports of connectivity issues and performance degradation resulting from our GCP cluster. We will provide another update as soon as more information is available.

  2. investigating Mar 09, 2026, 04:45 PM UTC

    Service Update: Investigation Ongoing and Partial Recovery. Our team is working closely with our cloud provider's support team to resolve the infrastructure issue. Impact: Logins & Updates: You may currently experience issues logging into the dashboard or pushing new content updates to your screens. Your Screens: Active players will continue to render content seamlessly and your current playlists will remain on-screen without interruption.

  3. monitoring Mar 09, 2026, 04:55 PM UTC

    Services are stabilizing. If you were previously unable to log in or update your content, please refresh your browser and try again.

  4. resolved Mar 09, 2026, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025 Cloudflare Global Network Experiencing Issues 4h 44m

Started Nov 18, 2025, 12:03 PM UTC· resolved Nov 18, 2025, 04:48 PM UTC

  1. investigating Nov 18, 2025, 12:03 PM UTC

    We are currently investigating reports of issues related to Cloudflare's global network. Cloudflare is a key service provider for many of our operations, and this degradation may intermittently affect the performance and availability of certain Screenly services. We are closely monitoring the situation and Cloudflare's own status updates. We will provide another update as soon as we have more information or the issue is resolved.

  2. resolved Nov 18, 2025, 04:48 PM UTC

    We will continue to monitor the situation closely. See www.cloudflarestatus.com for the latest updates directly from the Cloudflare.

Read the full incident report →

Major October 13, 2025 Screenly Player Max Players Not Displaying Content 13h 47m

Started Oct 13, 2025, 04:37 PM UTC· resolved Oct 14, 2025, 06:25 AM UTC

  1. investigating Oct 13, 2025, 04:37 PM UTC

    We are currently investigating an issue that is preventing a portion of our Max Players from displaying content. This is currently being reported as either an all black screen or a black screen with error messages showing.

  2. identified Oct 13, 2025, 05:37 PM UTC

    Our team has identified the issue as being related to an upstream update sent out from our OS provider (Canonical). A fix is being tested for release to rollback the update.

  3. monitoring Oct 13, 2025, 07:22 PM UTC

    A fix has been released to rollback the update from our upstream provider (Canonical) and hold all updates. We are monitoring to confirm the changes.

  4. resolved Oct 14, 2025, 06:25 AM UTC

    The issue has been resolved. A fix was successfully released to roll back the update from our upstream provider (Canonical). We will continue monitoring to ensure stability.

Read the full incident report →

Major July 21, 2025 We’re currently investigating an issue causing blank pages in the Screenly interface for some users. 2h 12m Marketing Site

Started Jul 21, 2025, 04:00 PM UTC· resolved Jul 21, 2025, 06:13 PM UTC

  1. investigating Jul 21, 2025, 04:00 PM UTC

    We are currently investigating this issue.

  2. identified Jul 21, 2025, 04:45 PM UTC

    Our developers have identified an issue related to a deployment earlier today, and the process of rolling back the update is in-progress.

  3. monitoring Jul 21, 2025, 05:31 PM UTC

    The update has now been rolled back, and we are seeing the normal operation of the web console return by refreshing the browser session.

  4. resolved Jul 21, 2025, 06:13 PM UTC

    This incident has now been resolved.

Read the full incident report →

Major June 12, 2025 We're currently investigating issues with logging into the web console and registering devices. 4h 16m Login Page, Device Registration, Auth

Started Jun 12, 2025, 06:13 PM UTC· resolved Jun 12, 2025, 10:29 PM UTC

  1. investigating Jun 12, 2025, 06:13 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2025, 06:46 PM UTC

    One of our cloud service providers, Google Cloud (GCP), has identified a major service outage affecting multiple GCP products and customers. This is currently being investigated by the Google Engineering team. Google's status page for the incident can be followed here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

  3. identified Jun 12, 2025, 07:41 PM UTC

    Google's Engineering team has identified the root cause and began implementing mitigation and recovery processes. They have confirmed that the underlying dependency is recovered in all locations except us-central1, but noted that "many customers are still experiencing varying degrees of impact on individual google cloud products." The Google engineering teams are continuing to work on restoring service, and there is no ETA at this time. For the complete update, Google's status page for the incident can be followed here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

  4. monitoring Jun 12, 2025, 09:00 PM UTC

    All Screenly production systems appear to be fully operational, however, we are monitoring to ensure there is no degradation of service. Google Engineers have also mitigated the issues within the us-central1 region, and expect full recovery within the next hour. For the latest update, Google's status page for the incident can be followed here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

  5. monitoring Jun 12, 2025, 09:01 PM UTC

    All Screenly production systems appear to be fully operational, however, we are monitoring to ensure there is no degradation of service. Google Engineers have also mitigated the issues within the us-central1 region, and expect full recovery within the next hour. For the latest update, Google's status page for the incident can be followed here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

  6. resolved Jun 12, 2025, 10:29 PM UTC

    This incident has been resolved.

Read the full incident report →