Zyte Outage History

Zyte is up right now

Zyte had 36 outages in the last 2 years totaling 143h 4m of downtime — averaging 1.5 incidents per month.

There were 36 Zyte outages since June 14, 2024 totaling 143h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.zyte.com

Major January 14, 2025

Zyte API - Performance degradation

Detected by Pingoru
Jan 14, 2025, 06:27 PM UTC
Resolved
Jan 15, 2025, 05:20 PM UTC
Duration
22h 53m
Affected: Zyte API
Timeline · 3 updates
  1. investigating Jan 14, 2025, 06:27 PM UTC

    We are observing a degradation of performance for browser-less requests in Zyte API. A subset of browser-less requests currently receiving errors and we are actively working on resolving this issue.

  2. monitoring Jan 14, 2025, 09:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2025, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 9, 2025

Zyte Dashboard is inaccessible

Detected by Pingoru
Jan 09, 2025, 06:22 PM UTC
Resolved
Jan 09, 2025, 11:18 PM UTC
Duration
4h 56m
Affected: Web Dashboard
Timeline · 5 updates
  1. investigating Jan 09, 2025, 06:22 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 09, 2025, 06:23 PM UTC

    We are currently facing outage of the app.zyte.com . Our product team is currently investigating this issue.

  3. monitoring Jan 09, 2025, 07:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 09, 2025, 07:38 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 09, 2025, 11:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 17, 2024

Slowness in jobs launch

Detected by Pingoru
Dec 17, 2024, 01:36 PM UTC
Resolved
Dec 18, 2024, 04:49 PM UTC
Duration
1d 3h
Affected: Scrapy Cloud - Job Execution and Storage
Timeline · 4 updates
  1. investigating Dec 17, 2024, 01:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 17, 2024, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 17, 2024, 08:12 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 18, 2024, 04:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2024

Partial Service Degradation of job scheduling in Scrapy Cloud

Detected by Pingoru
Dec 05, 2024, 05:59 AM UTC
Resolved
Dec 06, 2024, 12:41 PM UTC
Duration
1d 6h
Affected: Scrapy Cloud - Periodic Job Scheduling
Timeline · 3 updates
  1. investigating Dec 05, 2024, 05:59 AM UTC

    We are currently investigating an issue wherein jobs are not getting scheduled in Scrapy Cloud despite units being available.

  2. monitoring Dec 05, 2024, 09:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 06, 2024, 12:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 4, 2024

Performance degradation in Smart Proxy Manager

Detected by Pingoru
Dec 04, 2024, 07:00 AM UTC
Resolved
Dec 04, 2024, 01:25 PM UTC
Duration
6h 24m
Affected: Smart Proxy Manager
Timeline · 3 updates
  1. investigating Dec 04, 2024, 07:00 AM UTC

    We are currently experiencing downtime with our Smart proxy manager service, some users might experience "503 Crawlera Server Unavailable" error. We are actively working on restoring the service. We will update here as soon as the issue is resolved.

  2. monitoring Dec 04, 2024, 10:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2024, 01:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2024

Partial Service Degradation of browser rendering requests in Zyte API

Detected by Pingoru
Oct 21, 2024, 07:07 AM UTC
Resolved
Oct 22, 2024, 09:22 AM UTC
Duration
1d 2h
Affected: Zyte API
Timeline · 3 updates
  1. investigating Oct 21, 2024, 07:07 AM UTC

    We are investigating an issue impacting a few customers where browser-rendering enabled requests are encountering higher error rates.

  2. monitoring Oct 21, 2024, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2024, 09:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 13, 2024

Performance Degradation in Smart Proxy Manager

Detected by Pingoru
Sep 13, 2024, 04:54 AM UTC
Resolved
Sep 13, 2024, 03:08 PM UTC
Duration
10h 14m
Affected: Smart Proxy Manager
Timeline · 3 updates
  1. investigating Sep 13, 2024, 04:54 AM UTC

    We are currently experiencing performance issues with our SPM service, some users might experience performance degradation and our team is actively working on restoring the service.

  2. monitoring Sep 13, 2024, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 13, 2024, 03:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 30, 2024

Job Scheduling: Cannot create new job

Detected by Pingoru
Aug 30, 2024, 03:50 PM UTC
Resolved
Aug 30, 2024, 05:45 PM UTC
Duration
1h 55m
Affected: Scrapy Cloud - Job Execution and Storage
Timeline · 3 updates
  1. identified Aug 30, 2024, 03:50 PM UTC

    The issue has been indentified and we are working on its resolution. Please note that only the scheduling of the jobs is impacted.

  2. monitoring Aug 30, 2024, 04:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 30, 2024, 05:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 31, 2024

Zyte API Proxy Mode returning errors

Detected by Pingoru
Jul 31, 2024, 09:43 AM UTC
Resolved
Jul 31, 2024, 10:53 AM UTC
Duration
1h 10m
Affected: Zyte API
Timeline · 2 updates
  1. investigating Jul 31, 2024, 09:43 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 31, 2024, 10:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 19, 2024

Zyte API Activation issue

Detected by Pingoru
Jul 19, 2024, 06:17 AM UTC
Resolved
Jul 19, 2024, 12:30 PM UTC
Duration
6h 13m
Affected: Zyte API
Timeline · 3 updates
  1. investigating Jul 19, 2024, 06:17 AM UTC

    We are experiencing delays in the activation of Zyte API accounts, which results in errors while sending request with your new API key. We are actively working on resolving this issue. Zyte API service for existing users is not impacted.

  2. monitoring Jul 19, 2024, 07:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 19, 2024, 12:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 14, 2024

Web Dashboard login + scheduled jobs issues

Detected by Pingoru
Jun 14, 2024, 07:20 AM UTC
Resolved
Jun 14, 2024, 12:26 PM UTC
Duration
5h 6m
Affected: Web Dashboard
Timeline · 3 updates
  1. investigating Jun 14, 2024, 07:20 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 14, 2024, 08:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 14, 2024, 12:26 PM UTC

    This incident has been resolved.

Read the full incident report →