Zyte incident

Delay in provisioning of accounts in Zyte API

Notice Resolved View vendor source →

Zyte experienced a notice incident on August 10, 2025 affecting Zyte API, lasting 13h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2025, 07:59 PM UTC
Resolved
Aug 11, 2025, 09:17 AM UTC
Duration
13h 17m
Detected by Pingoru
Aug 10, 2025, 07:59 PM UTC

Affected components

Zyte API

Update timeline

  1. investigating Aug 10, 2025, 07:59 PM UTC

    We are currently experiencing issues provisioning Zyte API accounts. This incident does NOT affect the Zyte API service.

  2. investigating Aug 10, 2025, 08:00 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 10, 2025, 09:50 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 10, 2025, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 11, 2025, 09:17 AM UTC

    This incident has been resolved.