Zyte Outage History

Zyte is up right now

Pingoru has recorded 50 incidents for Zyte: 13 in the last 12 months and 3 in the last 90 days.

Source: status.zyte.com

50incidents recorded
13last 12 months
3last 90 days
24 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Zyte in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026121 of 720 (3%)
May 2026124 of 744 (3%)
June 2026222 of 720 (3%)
July 202618 of 744 (1%)
August 202614 of 744 (0%)
September 2026231 of 720 (4%)
October 202600 of 517 (0%)

Incidents, newest first

Minor September 13, 2026 Zyte API – Performance Degradation for browser rendering 4h 50m Zyte API

Started Sep 13, 2026, 02:28 PM UTC· resolved Sep 13, 2026, 07:18 PM UTC

  1. investigating Sep 13, 2026, 02:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 13, 2026, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 13, 2026, 07:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 10, 2026 Zyte API – Performance Degradation 1d 2h Zyte API

Started Sep 10, 2026, 05:28 AM UTC· resolved Sep 11, 2026, 07:52 AM UTC

  1. investigating Sep 10, 2026, 05:28 AM UTC

    We are currently experiencing degraded performance with Zyte API Browser Rendering. Customers using Browser Rendering may experience increased latency, failed requests (520s), or reduced success rates. Our team is actively investigating the issue and working to minimize the impact. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Sep 10, 2026, 06:28 AM UTC

    A fix has been implemented, and we are currently monitoring the results.

  3. resolved Sep 11, 2026, 07:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 17, 2026 Performance degradation in Periodic jobs scheduling and deployment 3h 36m Scrapy Cloud - Project Deployment, Scrapy Cloud - Periodic Job Scheduling

Started Aug 17, 2026, 09:05 AM UTC· resolved Aug 17, 2026, 12:41 PM UTC

  1. investigating Aug 17, 2026, 09:05 AM UTC

    We are currently experiencing issues with the Periodic jobs scheduling and deployment. We are investigating about this issue and will keep you posted.

  2. resolved Aug 17, 2026, 12:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 16, 2026 Partial Service Degradation of job scheduling in Scrapy Cloud 7h 37m Scrapy Cloud - Periodic Job Scheduling

Started Jul 16, 2026, 09:32 AM UTC· resolved Jul 16, 2026, 05:09 PM UTC

  1. investigating Jul 16, 2026, 09:32 AM UTC

    We are currently investigating an issue where jobs are not getting scheduled in Scrapy Cloud despite units being available.

  2. monitoring Jul 16, 2026, 02:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 28, 2026 Performance degradation in Periodic jobs scheduling 16h 14m Scrapy Cloud - Periodic Job Scheduling

Started Jun 28, 2026, 08:12 AM UTC· resolved Jun 29, 2026, 12:26 AM UTC

  1. investigating Jun 28, 2026, 08:12 AM UTC

    We are currently experiencing issues with the Periodic jobs scheduling. We are investigating about this issue and will keep you posted.

  2. monitoring Jun 28, 2026, 07:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 29, 2026, 12:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 27, 2026 Zyte Dashboard is inaccessible 5h 27m Web Dashboard, Scrapy Cloud - Job Execution and Storage, Scrapy Cloud - Project Deployment, Scrapy Cloud - Periodic Job Scheduling

Started Jun 27, 2026, 06:56 PM UTC· resolved Jun 28, 2026, 12:23 AM UTC

  1. investigating Jun 27, 2026, 06:56 PM UTC

    We are currently experiencing service disruption affecting app.zyte.com. Our Product team is actively investigating the issue.

  2. investigating Jun 27, 2026, 07:56 PM UTC

    We are currently investigating an issue causing intermittent disruptions and connectivity problems across some of our services. Our initial investigation indicates this is due to a networking issue with our upstream infrastructure provider.

  3. monitoring Jun 27, 2026, 11:37 PM UTC

    Our upstream infrastructure provider has confirmed that the networking issue has been resolved. We are currently monitoring our systems to ensure stability before closing this incident.

  4. resolved Jun 28, 2026, 12:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026 Issue Displaying Zyte API Statistics in Web Dashboard 1d Web Dashboard

Started May 19, 2026, 11:43 AM UTC· resolved May 20, 2026, 12:04 PM UTC

  1. investigating May 19, 2026, 11:43 AM UTC

    Our web dashboard is currently experiencing issues displaying Zyte API statistics data. We are actively working on resolving this issue.

  2. monitoring May 19, 2026, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 12:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 26, 2026 Scrapy Cloud Jobs API Issue 5d 5h Scrapy Cloud - Job Execution and Storage, Scrapy Cloud - Project Deployment, Scrapy Cloud - Periodic Job Scheduling

Started Feb 26, 2026, 03:25 AM UTC· resolved Mar 03, 2026, 08:39 AM UTC

  1. investigating Feb 26, 2026, 03:25 AM UTC

    We are currently experiencing issues with the scheduling and listing of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

  2. investigating Feb 26, 2026, 04:02 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 26, 2026, 04:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Feb 26, 2026, 08:00 AM UTC

    We are currently investigating this issue.

  5. identified Feb 26, 2026, 03:37 PM UTC

    The issue has been identified and fix will be released shortly

  6. resolved Mar 03, 2026, 08:39 AM UTC

    The issue has been identified and fix will be rolled out soon.

Read the full incident report →

Notice January 28, 2026 Scrapy Cloud Partial Service Outage 6h 17m

Started Jan 28, 2026, 05:30 PM UTC· resolved Jan 28, 2026, 11:47 PM UTC

  1. resolved Jan 29, 2026, 03:18 AM UTC

    We experienced a temporary service degradation impacting Scrapy Cloud on January 28th between 23:05 UTC - 23:47 UTC. During this window, you may have observed reduced performance due to an unexpected router outage at our service provider. The issue has since been fully resolved, and all services are operating normally.

Read the full incident report →

Minor December 11, 2025 Web Dashboard doesn't show Zyte API Stats 7h 8m Web Dashboard

Started Dec 11, 2025, 08:40 AM UTC· resolved Dec 11, 2025, 03:48 PM UTC

  1. identified Dec 11, 2025, 08:40 AM UTC

    Our web dashboard has issues displaying the Zyte API stats. We are currently working on resolving this issue. Please note that this does NOT affect any other product.

  2. monitoring Dec 11, 2025, 09:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2025, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2025 Zyte API Account Suspension 1d 6h Zyte API

Started Nov 14, 2025, 08:09 AM UTC· resolved Nov 15, 2025, 02:36 PM UTC

  1. investigating Nov 14, 2025, 08:09 AM UTC

    We are currently experiencing issues where some Zyte API accounts are getting suspended incorrectly. We are investigating the issue and taking actions to mitigate it

  2. monitoring Nov 14, 2025, 10:03 AM UTC

    The incident has been mitigated. The incorrectly suspended account have been unsuspended.

  3. resolved Nov 15, 2025, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 AWS issue impacting our services 3h 52m Web Dashboard, Zyte API, Support Center

Started Oct 20, 2025, 10:03 AM UTC· resolved Oct 20, 2025, 01:55 PM UTC

  1. identified Oct 20, 2025, 10:03 AM UTC

    We are experiencing some difficulties with our services due to our AWS provider having an incident. Please note that this is outside of control and we are looking into restoring all our services fully as soon as possible.

  2. identified Oct 20, 2025, 10:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 11:20 AM UTC

    Between 07:00 AM and 09:27 AM UTC, we experienced increased error rates and latency across multiple services due to an AWS outage specifically related to a DNS resolution issue impacting DynamoDB. Our systems have now recovered, and services are mostly operating normally. We will continue to monitor and provide further updates as needed.

  4. resolved Oct 20, 2025, 01:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 1, 2025 Service Degradation for Smart Proxy Manager 1d Smart Proxy Manager, Smart Proxy Manager - Residential

Started Oct 01, 2025, 11:08 AM UTC· resolved Oct 02, 2025, 12:07 PM UTC

  1. investigating Oct 01, 2025, 11:08 AM UTC

    We are currently experiencing issues with our Smart Proxy Manager service and our team is actively working on restoring the service.

  2. monitoring Oct 01, 2025, 03:32 PM UTC

    We have deployed a fix and we are currently monitoring the results.

  3. resolved Oct 02, 2025, 12:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2025 Delayed Scrapy Cloud jobs start 2d 1h Scrapy Cloud - Job Execution and Storage

Started Aug 26, 2025, 02:36 PM UTC· resolved Aug 28, 2025, 03:38 PM UTC

  1. investigating Aug 26, 2025, 02:36 PM UTC

    We are experiencing a throttling issue regarding the Scrapy Cloud jobs. This might cause the jobs to take longer to start.

  2. monitoring Aug 27, 2025, 06:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 30, 2025, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025 Provisioning issue with new signup for Zyte API 4h 39m Web Dashboard

Started Aug 21, 2025, 11:18 AM UTC· resolved Aug 21, 2025, 03:58 PM UTC

  1. investigating Aug 21, 2025, 11:18 AM UTC

    We are currently experiencing issues with new signups for Zyte API. We are currently investigating the issue.

  2. resolved Aug 21, 2025, 03:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025 Periodic Job Scheduling Issue 1d 10h Scrapy Cloud - Periodic Job Scheduling

Started Aug 21, 2025, 03:42 AM UTC· resolved Aug 22, 2025, 01:51 PM UTC

  1. investigating Aug 21, 2025, 03:42 AM UTC

    We are currently experiencing issues with the scheduling of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

  2. monitoring Aug 21, 2025, 03:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 21, 2025, 05:03 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 22, 2025, 01:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 13, 2025 Scrapy Cloud performance degradation 1d 13h Scrapy Cloud - Job Execution and Storage

Started Aug 13, 2025, 07:05 AM UTC· resolved Aug 14, 2025, 08:22 PM UTC

  1. investigating Aug 13, 2025, 07:05 AM UTC

    We are currently investigating a performance degradation regarding Scrapy Cloud jobs.

  2. monitoring Aug 13, 2025, 02:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2025, 08:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 10, 2025 Delay in provisioning of accounts in Zyte API 13h 17m Zyte API

Started Aug 10, 2025, 07:59 PM UTC· resolved Aug 11, 2025, 09:17 AM UTC

  1. investigating Aug 10, 2025, 07:59 PM UTC

    We are currently experiencing issues provisioning Zyte API accounts. This incident does NOT affect the Zyte API service.

  2. investigating Aug 10, 2025, 08:00 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 10, 2025, 09:50 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 10, 2025, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 11, 2025, 09:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 29, 2025 Web Dashboard not showing Projects correctly 2d 1h Web Dashboard

Started Jul 29, 2025, 02:52 PM UTC· resolved Jul 31, 2025, 04:44 PM UTC

  1. monitoring Jul 29, 2025, 02:52 PM UTC

    Our Dashboard encountered an issue which prevented the Projects from showing properly. Please rest assured that our teams are monitoring the situation.

  2. resolved Jul 31, 2025, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 19, 2025 Scrapy Cloud Degraded Performance 2d 10h Scrapy Cloud - Job Execution and Storage

Started Jul 19, 2025, 03:18 AM UTC· resolved Jul 21, 2025, 01:19 PM UTC

  1. investigating Jul 19, 2025, 03:18 AM UTC

    We are currently investigating an issue wherein jobs are staying in "waiting” state in Scrapy Cloud despite units being available.

  2. monitoring Jul 19, 2025, 06:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2025, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 20, 2025 Job Dashboard Status Unavailable 15h 46m Scrapy Cloud - Job Execution and Storage

Started Jun 20, 2025, 03:09 PM UTC· resolved Jun 21, 2025, 06:56 AM UTC

  1. investigating Jun 20, 2025, 03:09 PM UTC

    Our Scrapy Cloud job dashboard is currently not showing the job status as expected. Our team is actively working to resolve the issue.

  2. monitoring Jun 20, 2025, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 21, 2025, 06:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2025 Disruption of Billing and Stats services for Zyte 15h 3m Web Dashboard

Started Jun 12, 2025, 09:17 PM UTC· resolved Jun 13, 2025, 12:21 PM UTC

  1. investigating Jun 12, 2025, 09:17 PM UTC

    We are currently facing an issue with one of our cloud providers, due to which the following services have been impacted : Billing, Stats

  2. monitoring Jun 12, 2025, 09:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2025, 12:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2025 Zyte Support Center is down 4d 7h Support Center

Started May 29, 2025, 02:00 AM UTC· resolved Jun 02, 2025, 09:52 AM UTC

  1. investigating May 29, 2025, 02:00 AM UTC

    Our support center is currently down - you can still create new tickets via https://app.zyte.com and receive updates via email. You cannot access or manage existing tickets at the moment. We are sorry for the inconvenience, our team is actively working on to resolve the issue.

  2. monitoring May 29, 2025, 05:16 PM UTC

    This issue has been resolved. All the features in our support center are working as expected.

  3. resolved Jun 02, 2025, 09:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 16, 2025 Validity issues for the CA certificate 2h 28m Smart Proxy Manager

Started May 16, 2025, 04:51 PM UTC· resolved May 16, 2025, 07:19 PM UTC

  1. identified May 16, 2025, 04:51 PM UTC

    We are currently experiencing a disturbance with Smart Proxy Manager and Zyte API Proxy-mode due to an issue with the CA certificate. Disturbances may appear if you are using the certificate. Other services are not impacted by this issue. We are actively working on a fix and we will update you as soon as we can.

  2. resolved May 16, 2025, 07:19 PM UTC

    The CA certificate has been updated. Please download the new certificate from here: https://docs.zyte.com/_static/zyte-ca.crt

Read the full incident report →

Minor April 28, 2025 Web Dashboard Stats Temporarily Unavailaible 1d Web Dashboard

Started Apr 28, 2025, 01:57 PM UTC· resolved Apr 29, 2025, 02:51 PM UTC

  1. investigating Apr 28, 2025, 01:57 PM UTC

    Our Web Dashboard (app.zyte.com) is currently not showing the stats as expected. The source of the outage is coming from one of cloud provider and we are closing working with them on resolving the issue.

  2. monitoring Apr 28, 2025, 05:11 PM UTC

    Connectivity to our cloud provider's backend has been successfully restored, and we will continue to closely monitor the situation until tomorrow.

  3. resolved Apr 29, 2025, 02:51 PM UTC

    This incident has been resolved.

Read the full incident report →