Scout APM Outage History

Scout APM is up right now

Scout APM had 4 outages in the last 2 years totaling 9h 24m of downtime — averaging 0.2 incidents per month.

There were 4 Scout APM outages since July 31, 2025 totaling 9h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.scoutapm.com

Minor March 16, 2026

Ingest Delays

Detected by Pingoru
Mar 16, 2026, 10:02 PM UTC
Resolved
Mar 16, 2026, 10:15 PM UTC
Duration
12m
Affected: Application Monitoring
Timeline · 2 updates
  1. investigating Mar 16, 2026, 10:02 PM UTC

    We are experiencing delays in our ingest pipeline

  2. resolved Mar 16, 2026, 10:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 6, 2025

Ingest delays, emergency maintenance

Detected by Pingoru
Aug 06, 2025, 09:22 AM UTC
Resolved
Aug 06, 2025, 10:09 AM UTC
Duration
47m
Affected: Application Monitoring
Timeline · 3 updates
  1. identified Aug 06, 2025, 09:22 AM UTC

    Certain customers are unable to view the UI and metrics are delayed.

  2. monitoring Aug 06, 2025, 10:06 AM UTC

    Metrics are recovering.

  3. resolved Aug 06, 2025, 10:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 5, 2025

Ingest delays, UI latency

Detected by Pingoru
Aug 05, 2025, 04:34 PM UTC
Resolved
Aug 05, 2025, 08:14 PM UTC
Duration
3h 40m
Affected: Application Monitoring
Timeline · 3 updates
  1. identified Aug 05, 2025, 04:34 PM UTC

    We are seeing problematic database behavior and working to mitigate it.

  2. monitoring Aug 05, 2025, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2025, 08:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 31, 2025

Ingest delays and UI latency

Detected by Pingoru
Jul 31, 2025, 06:05 PM UTC
Resolved
Jul 31, 2025, 10:49 PM UTC
Duration
4h 43m
Affected: Application Monitoring
Timeline · 4 updates
  1. identified Jul 31, 2025, 06:05 PM UTC

    We are working to address high load on database instances. We are still receiving data as normal.

  2. identified Jul 31, 2025, 07:55 PM UTC

    A portion of customers are seeing UI unavailability and slow metric ingest times. We are still working towards a sustainable solution.

  3. monitoring Jul 31, 2025, 09:05 PM UTC

    We have made some changes to mitigate the situation. Metrics for affected customers are recovering.

  4. resolved Jul 31, 2025, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →