SchooLinks incident

CAM Personal Details Error

Major Resolved View vendor source →

SchooLinks experienced a major incident on September 19, 2024 affecting SchooLinks Web App, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 01:17 PM UTC
Resolved
Sep 19, 2024, 01:56 PM UTC
Duration
38m
Detected by Pingoru
Sep 19, 2024, 01:17 PM UTC

Affected components

SchooLinks Web App

Update timeline

  1. identified Sep 19, 2024, 01:17 PM UTC

    Students unable to add personal information in CAM required for adding applications. We have identified the fix and currently deploying to production.

  2. monitoring Sep 19, 2024, 01:40 PM UTC

    A fix has been deployed and verified. We're monitoring usage

  3. resolved Sep 19, 2024, 01:56 PM UTC

    This incident has been resolved