SchooLinks incident

SAML Authentication Error

Minor Resolved View vendor source →

SchooLinks experienced a minor incident on April 15, 2025 affecting SchooLinks Web App, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 07:48 PM UTC
Resolved
Apr 15, 2025, 08:38 PM UTC
Duration
50m
Detected by Pingoru
Apr 15, 2025, 07:48 PM UTC

Affected components

SchooLinks Web App

Update timeline

  1. identified Apr 15, 2025, 07:48 PM UTC

    Some SAML authentication requests are currently failing. We have identified the issue and are in process of deploying a fix.

  2. monitoring Apr 15, 2025, 08:11 PM UTC

    A fix has been implemented and we're monitoring the results.

  3. resolved Apr 15, 2025, 08:38 PM UTC

    SAML authentication is fully functional. This incident has been resolved