Scanii.com experienced a critical incident on August 15, 2025 affecting Management Portal (scanii.com), lasting 2h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Management Portal (scanii.com)
Update timeline
- identified Aug 15, 2025, 05:26 AM UTC
Our monitors have identified an issue with our administrative portal (www.scanii.com) and our engineers were dispatched to address it. This does not impact content processing.
- monitoring Aug 15, 2025, 07:06 AM UTC
We are backed up processing analysis events in the admin panel causing a delay in balance/finding notices. We are working to address it.
- resolved Aug 15, 2025, 08:07 AM UTC
The incident has been resolved and service fully restored.