Scalyr incident

Short URL degradation in US and EU environments

Minor Resolved View vendor source →

Scalyr experienced a minor incident on August 9, 2022 affecting Main Site, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2022, 08:33 PM UTC
Resolved
Aug 10, 2022, 01:24 AM UTC
Duration
4h 51m
Detected by Pingoru
Aug 09, 2022, 08:33 PM UTC

Affected components

Main Site

Update timeline

  1. investigating Aug 09, 2022, 08:33 PM UTC

    Short URLs are returning 400 errors currently for many customers. We are investigating the cause and are working to restore the previous functionality.

  2. identified Aug 09, 2022, 09:19 PM UTC

    We have identified the likely underlying cause. A fix is currently being validated.

  3. monitoring Aug 10, 2022, 12:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 10, 2022, 01:24 AM UTC

    This incident has been resolved.