Scalyr incident

Missing logs from some older Agents

Notice Resolved View vendor source →

Scalyr experienced a notice incident on October 4, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2023, 11:12 PM UTC
Resolved
Sep 29, 2023, 07:00 PM UTC
Duration
Detected by Pingoru
Oct 04, 2023, 11:12 PM UTC

Update timeline

  1. resolved Oct 04, 2023, 11:12 PM UTC

    Certain older Agent installations were unexpectedly affected by a new scalyr.com wildcard certificate deployed on September 29. Specifically, environments using a Scalyr Agent prior to 2.1.33 (August 17, 2022) and Python prior to 2.7.9 (December 14, 2014). DataSet will stop receiving logs relayed by affected agents. Customers are advised to upgrade to the latest version of the Scalyr Agent, or at least version 2.1.33. Please contact [email protected] for further assistance.