Scalr incident

Runs Stuck in Pending for Some Accounts

Minor Resolved View vendor source →

Scalr experienced a minor incident on November 30, 2023 affecting Scalr Platform and Scalr Worker, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 05:44 PM UTC
Resolved
Nov 30, 2023, 08:45 PM UTC
Duration
3h
Detected by Pingoru
Nov 30, 2023, 05:44 PM UTC

Affected components

Scalr PlatformScalr Worker

Update timeline

  1. investigating Nov 30, 2023, 06:26 PM UTC

    We are currently investigating this issue.

  2. identified Nov 30, 2023, 06:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 30, 2023, 06:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2023, 02:15 PM UTC

    This incident has been resolved.