Scalr incident

Runs Stuck in Pending for Some Accounts

Minor Resolved View vendor source →

Scalr experienced a minor incident on December 1, 2023 affecting Scalr Platform and Scalr Worker, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 04:05 PM UTC
Resolved
Dec 01, 2023, 07:29 PM UTC
Duration
3h 24m
Detected by Pingoru
Dec 01, 2023, 04:05 PM UTC

Affected components

Scalr PlatformScalr Worker

Update timeline

  1. investigating Dec 01, 2023, 04:05 PM UTC

    We are currently investigating this issue.

  2. identified Dec 01, 2023, 04:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2023, 04:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2023, 07:29 PM UTC

    Scalr version 8.95.1 has been deployed with fixes. Root cause analysis will follow.