Scalr incident

Known Issue w/ Microsoft Entra

Notice Resolved View vendor source →

Scalr experienced a notice incident on July 11, 2024 affecting Scalr Platform, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 01:19 PM UTC
Resolved
Jul 11, 2024, 04:24 PM UTC
Duration
3h 5m
Detected by Pingoru
Jul 11, 2024, 01:19 PM UTC

Affected components

Scalr Platform

Update timeline

  1. investigating Jul 11, 2024, 01:19 PM UTC

    We are investigating an issue where some users are unable to log in if Microsoft Entra is being used for authentication.

  2. identified Jul 11, 2024, 01:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2024, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2024, 04:24 PM UTC

    This incident has been resolved.