Scalr incident

Some runs failing with "Nginx error. 403"

Minor Resolved View vendor source →

Scalr experienced a minor incident on August 22, 2024 affecting Scalr Platform and Scalr Worker, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2024, 07:10 PM UTC
Resolved
Aug 22, 2024, 07:23 PM UTC
Duration
12m
Detected by Pingoru
Aug 22, 2024, 07:10 PM UTC

Affected components

Scalr PlatformScalr Worker

Update timeline

  1. investigating Aug 22, 2024, 07:10 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 22, 2024, 07:10 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 22, 2024, 07:11 PM UTC

    Some self-hosted agents are experiencing this issue due to a WAF rule that is being reverted.

  4. monitoring Aug 22, 2024, 07:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 22, 2024, 07:23 PM UTC

    This incident has been resolved.