Scalr incident

Resource Report Bug

Notice Resolved View vendor source →

Scalr experienced a notice incident on September 4, 2024 affecting Scalr Platform, lasting 21d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 08:51 PM UTC
Resolved
Sep 26, 2024, 01:49 PM UTC
Duration
21d 16h
Detected by Pingoru
Sep 04, 2024, 08:51 PM UTC

Affected components

Scalr Platform

Update timeline

  1. investigating Sep 04, 2024, 08:51 PM UTC

    The Scalr platform is operational, this is just a notification about a bug in the resources report feature. We recently found a bug in the resource report showing that all resources for an account have been deleted. We can confirm that the resources have not been deleted, and there is no impact to state files. The bug only impacts the resources report functionality, nothing else. We are in the process of fixing the report and temporarily removing it from the UI while the fix goes in. We apologize for the inconvenience this may cause.

  2. identified Sep 04, 2024, 08:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 26, 2024, 01:49 PM UTC

    This incident has been resolved.