Scalr incident

Runs Slow to Start for Some Accounts

Major Resolved View vendor source →

Scalr experienced a major incident on November 15, 2024 affecting Scalr Platform and Scalr Worker, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 07:18 PM UTC
Resolved
Nov 15, 2024, 09:00 PM UTC
Duration
1h 42m
Detected by Pingoru
Nov 15, 2024, 07:18 PM UTC

Affected components

Scalr PlatformScalr Worker

Update timeline

  1. investigating Nov 15, 2024, 07:18 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 15, 2024, 07:32 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 15, 2024, 07:35 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 15, 2024, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 15, 2024, 08:02 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 16, 2024, 11:36 AM UTC

    This incident has been resolved.