Scalingo incident

[osc-fr1] Deployment issues affecting some specific builpacks

Minor Resolved View vendor source →

Scalingo experienced a minor incident on November 4, 2025, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 11:29 PM UTC
Resolved
Nov 05, 2025, 01:38 AM UTC
Duration
2h 9m
Detected by Pingoru
Nov 04, 2025, 11:29 PM UTC

Update timeline

  1. resolved Nov 05, 2025, 01:38 AM UTC

    For the past few hours, some deployments were failing due to timeout errors when calling URLs ending with scalingo.com/scalingo.io. This issue was caused by a configuration change affecting part of our DNS resolution settings and impacted certain buildpacks. The problem has now been resolved. We are going to conduct a post-incident review with our teams to prevent similar issues in the future and to detect any such incidents as quickly as possible.