Scalingo incident

[osc-secnum-fr1] Deployment slowness

Minor Resolved View vendor source →

Scalingo experienced a minor incident on September 30, 2026, lasting 6h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 09:41 AM UTC
Resolved
Sep 30, 2026, 04:02 PM UTC
Duration
6h 21m
Detected by Pingoru
Sep 30, 2026, 09:41 AM UTC

Update timeline

  1. investigating Sep 30, 2026, 09:41 AM UTC

    We observed increased time of deployments on osc-secnum-fr1 region. We're analyzing the situation.

  2. investigating Sep 30, 2026, 10:20 AM UTC

    We're seeing an improvement on performances. Our operators are still monitoring the situation.

  3. investigating Sep 30, 2026, 12:27 PM UTC

    Our monitoring show degraded performances impacting deployments' duration. We continue to monitor the situation.

  4. investigating Sep 30, 2026, 03:28 PM UTC

    We just setup a workaround and are still actively monitoring the situation.

  5. investigating Sep 30, 2026, 03:43 PM UTC

    Applied workaround improved speed of new deployments. We continue to monitor until back to normal situation.

  6. resolved Sep 30, 2026, 04:02 PM UTC

    Closing the incident as deployment speed is back to a nominal state since the application of the workaround. If you're stilll facing issues, do not hesitate to contact our support.