Scaleway incident

[GAPI] - Gemma-4 infinite loops in response instabilities

Minor Resolved View vendor source →

Scaleway experienced a minor incident on July 28, 2026 affecting Generative API, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 12:31 PM UTC
Resolved
Jul 30, 2026, 08:58 AM UTC
Duration
1d 20h
Detected by Pingoru
Jul 28, 2026, 12:31 PM UTC

Affected components

Generative API

Update timeline

  1. investigating Jul 28, 2026, 12:31 PM UTC

    Users might experiment infinite loops in responses in case of multi turn tool_call requests using model gemma-4-26b-a4b-it

  2. monitoring Jul 28, 2026, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2026, 08:58 AM UTC

    This incident has been resolved.