Scaleway incident

Login Issues Affecting Accounts with Multiple Organizations

Minor Resolved View vendor source →

Scaleway experienced a minor incident on July 15, 2026 affecting Account and Dedibox Console, lasting 15h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 03:32 PM UTC
Resolved
Jul 16, 2026, 06:58 AM UTC
Duration
15h 25m
Detected by Pingoru
Jul 15, 2026, 03:32 PM UTC

Affected components

AccountDedibox Console

Update timeline

  1. investigating Jul 15, 2026, 03:32 PM UTC

    We are investigating an issue affecting login for some accounts that have multiple organizations linked to them. Accounts with a single organization are not impacted.

  2. investigating Jul 15, 2026, 03:37 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 15, 2026, 04:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2026, 06:58 AM UTC

    This incident has been resolved.