Scaleway incident

[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities

Scaleway experienced a minor incident on June 27, 2026 affecting Generative API, lasting 12d. The incident has been resolved; the full update timeline is below.

Started: Jun 27, 2026, 01:07 PM UTC
Resolved: Jul 09, 2026, 01:30 PM UTC
Duration: 12d
Detected by Pingoru: Jun 27, 2026, 01:07 PM UTC

Affected components

Generative API

Update timeline

identified Jun 27, 2026, 01:07 PM UTC

Customers may experience transient 5xx errors when using the gemma4-26b-a4b-it model due to instabilities on an internal component. The problem has been identified and we are working on a fix. Retrying the requests after a short delay will succeed.
identified Jul 06, 2026, 08:14 AM UTC

We are still working on a fix. We will deploy the fix this week and it should resolve this matter.
resolved Jul 09, 2026, 01:30 PM UTC

This incident has been resolved.