Scaleway incident

[Cockpit] - [nl-ams] [fr-par] Product logs unavailable

Minor Resolved View vendor source →

Scaleway experienced a minor incident on June 25, 2026 affecting Cockpit, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 01:08 PM UTC
Resolved
Jun 25, 2026, 05:53 PM UTC
Duration
4h 45m
Detected by Pingoru
Jun 25, 2026, 01:08 PM UTC

Affected components

Cockpit

Update timeline

  1. investigating Jun 25, 2026, 01:08 PM UTC

    The same component that was experiencing issues earlier this week on Cockpit is now experiencing problems across several regions. The fix implemented has not fully resolved the overload at this entry point for logs and metrics. An update is currently being rolled out and should restore data ingestion. Some metrics and logs may have been lost.

  2. investigating Jun 25, 2026, 03:20 PM UTC

    The incident primarily affects NL-AMS, while FR-PAR is also experiencing some loss of metrics and logs. PL-WAW is not impacted.

  3. resolved Jun 25, 2026, 05:53 PM UTC

    Since 10:30 UTC, customers may experience issues retrieving their product logs to Cockpit due to an internal dependency failure in the nl-ams region. Logs are not ingested anymore, so it seems logs are lost forever.