Scaleway incident

[SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket

Major Ongoing View vendor source →

Scaleway is currently experiencing a major incident affecting Excellence, which began 1h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 06:15 PM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
May 28, 2026, 06:15 PM UTC

Affected components

Excellence

Update timeline

  1. investigating May 28, 2026, 06:15 PM UTC

    We have received reports of a 500 error occurring when creating or opening a ticket, making these actions impossible.