Scaleway incident

[PAYMENT] - Payment result handling issue

Minor Resolved View vendor source →

Scaleway experienced a minor incident on April 2, 2026 affecting Billing, lasting 24d 18h. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 01:55 PM UTC
Resolved
Apr 27, 2026, 08:26 AM UTC
Duration
24d 18h
Detected by Pingoru
Apr 02, 2026, 01:55 PM UTC

Affected components

Billing

Update timeline

  1. investigating Apr 02, 2026, 01:55 PM UTC

    Some customers paying by card may experience a display issue where the invoice shows "unpaid" even though it has been paid. We apologize for any inconvenience this may cause.

  2. resolved Apr 27, 2026, 08:26 AM UTC

    This incident has been resolved.