Scaleway incident

[MongoDB] - [fr-par-1] Connectivity Loss on Public Endpoint

Critical Resolved View vendor source →

Scaleway experienced a critical incident on March 25, 2026 affecting fr-par-1 and Databases, lasting 21h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 10:21 AM UTC
Resolved
Mar 26, 2026, 07:34 AM UTC
Duration
21h 12m
Detected by Pingoru
Mar 25, 2026, 10:21 AM UTC

Affected components

fr-par-1Databases

Update timeline

  1. investigating Mar 25, 2026, 10:21 AM UTC

    Customers are experiencing connectivity issues through public endpoints. The public endpoint IPs are not pointing to the new nodes.

  2. monitoring Mar 25, 2026, 11:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 07:34 AM UTC

    This incident has been resolved.