Scaleway incident

[Account API] - fr-par-1 Users can't receive login email

Major Resolved View vendor source →

Scaleway experienced a major incident on March 19, 2026 affecting Account, lasting 6d 14h. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 07:09 PM UTC
Resolved
Mar 26, 2026, 09:35 AM UTC
Duration
6d 14h
Detected by Pingoru
Mar 19, 2026, 07:09 PM UTC

Affected components

Account

Update timeline

  1. investigating Mar 19, 2026, 07:09 PM UTC

    Users are currently unable to receive login emails due to a technical issue affecting the Account API in the fr-par-1 region.

  2. monitoring Mar 19, 2026, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 09:35 AM UTC

    This incident has been resolved.