Scaleway incident

[Generative API] - [global] - GLM-5.3 timeouts

Scaleway is currently experiencing a minor incident affecting fr-par-1 and fr-par-2 and 1 more component, which began 9h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 03:31 PM UTC
Resolved
Ongoing
Duration
● 9h 19m
Detected by Pingoru
Oct 20, 2026, 03:31 PM UTC

Affected components

fr-par-1fr-par-2fr-par-3nl-ams-1nl-ams-2nl-ams-3pl-waw-1pl-waw-2pl-waw-3Generative API

Update timeline

  1. investigating Oct 20, 2026, 03:31 PM UTC

    Started Tuesday 20th October @ 5:04pm The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.

  2. monitoring Oct 20, 2026, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.