Scaleway incident

[Support] Delays in ticket processing

Minor Ongoing View vendor source →

Scaleway is currently experiencing a minor incident affecting Excellence, which began 4h ago. The vendor's full update timeline is below.

Started
Oct 08, 2026, 04:35 PM UTC
Resolved
Ongoing
Duration
● 3h 34m
Detected by Pingoru
Oct 08, 2026, 04:35 PM UTC

Affected components

Excellence

Update timeline

  1. identified Oct 08, 2026, 04:35 PM UTC

    En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.