Scaleway incident

[Support] Call Handling Delays

Minor Ongoing View vendor source →

Scaleway is currently experiencing a minor incident affecting Excellence, which began 14h ago. The vendor's full update timeline is below.

Started
Oct 06, 2026, 10:01 AM UTC
Resolved
Ongoing
Duration
● 14h 6m
Detected by Pingoru
Oct 06, 2026, 10:01 AM UTC

Affected components

Excellence

Update timeline

  1. identified Oct 06, 2026, 10:01 AM UTC

    Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.