Scaleway incident

[Support] Delays in ticket processing

Minor Resolved View vendor source →

Scaleway experienced a minor incident on September 14, 2026 affecting Excellence, lasting 22d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 01:11 PM UTC
Resolved
Oct 07, 2026, 10:04 AM UTC
Duration
22d 20h
Detected by Pingoru
Sep 14, 2026, 01:11 PM UTC

Affected components

Excellence

Update timeline

  1. identified Sep 14, 2026, 01:11 PM UTC

    Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.

  2. resolved Oct 07, 2026, 10:04 AM UTC

    This incident has been resolved.