Scalapay incident

Elevated Errors

Notice Resolved View vendor source →

Scalapay experienced a notice incident on August 4, 2025 affecting API and Customer Web Portal, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 03:51 AM UTC
Resolved
Aug 04, 2025, 03:59 AM UTC
Duration
7m
Detected by Pingoru
Aug 04, 2025, 03:51 AM UTC

Affected components

APICustomer Web Portal

Update timeline

  1. investigating Aug 04, 2025, 03:51 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. monitoring Aug 04, 2025, 03:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2025, 03:59 AM UTC

    This incident has been resolved.