Scalapay incident

Elevated Errors

Notice Resolved View vendor source →

Scalapay experienced a notice incident on October 8, 2025 affecting API and Customer Web Portal, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2025, 03:07 AM UTC
Resolved
Oct 08, 2025, 03:38 AM UTC
Duration
30m
Detected by Pingoru
Oct 08, 2025, 03:07 AM UTC

Affected components

APICustomer Web Portal

Update timeline

  1. investigating Oct 08, 2025, 03:07 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. identified Oct 08, 2025, 03:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 08, 2025, 03:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 08, 2025, 03:38 AM UTC

    This incident has been resolved.