Savvas experienced a notice incident on November 14, 2023 affecting Realize, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Realize
Update timeline
- investigating Nov 14, 2023, 06:36 PM UTC
Our development team has observed some intermittent issues with content loading inside Savvas Realize. Customers may sometimes experience issues with playing videos to completion, or completing downloads for some content types. Teams are actively working to resolve this issue. We apologize for the inconvenience.
- resolved Nov 15, 2023, 09:07 PM UTC
This incident has been resolved.