Savvas incident

Realize performance issue

Notice Resolved View vendor source →

Savvas experienced a notice incident on May 7, 2025 affecting Realize, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 01:42 PM UTC
Resolved
May 08, 2025, 01:57 PM UTC
Duration
1d
Detected by Pingoru
May 07, 2025, 01:42 PM UTC

Affected components

Realize

Update timeline

  1. investigating May 07, 2025, 01:42 PM UTC

    We are investigating an issue reported by some users that the Classes page and other pages in Realize are not loading properly. We are reviewing this and will will share updates as soon as possible.

  2. monitoring May 07, 2025, 09:55 PM UTC

    Our team is actively monitoring and maintaining Realize system health while we work in parallel to implement a permanent fix for the issue that impacted page loading earlier today.

  3. resolved May 08, 2025, 01:57 PM UTC

    This issue is resolved.