Savvas incident

Realize Reports Google Drive Integration Issue

Notice Resolved View vendor source →

Savvas experienced a notice incident on March 19, 2024 affecting Realize Reports, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 08:25 PM UTC
Resolved
Mar 19, 2024, 09:21 PM UTC
Duration
55m
Detected by Pingoru
Mar 19, 2024, 08:25 PM UTC

Affected components

Realize Reports

Update timeline

  1. identified Mar 19, 2024, 08:25 PM UTC

    Administrators using the Send or Schedule feature in Realize Reports to send data to a Google Drive may experience an issue where the file sent does not contain the expected data and instead looks like HTML format. Files sent via email or SFTP continue to operate as expected and we recommend using these delivery options until this issue is resolved.

  2. resolved Mar 19, 2024, 09:21 PM UTC

    This incident has been resolved.