Savvas incident

Savvas Realize Content Issue

Minor Resolved View vendor source →

Savvas experienced a minor incident on June 4, 2024 affecting Realize, lasting 16h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 07:46 PM UTC
Resolved
Jun 05, 2024, 11:49 AM UTC
Duration
16h 2m
Detected by Pingoru
Jun 04, 2024, 07:46 PM UTC

Affected components

Realize

Update timeline

  1. investigating Jun 04, 2024, 07:46 PM UTC

    Our team is investigating an issue where content is not loading as expected for some of our courses. Users might see a spinner instead of content. We apologize for this issue and are working to resolve it as soon as possible.

  2. identified Jun 04, 2024, 11:00 PM UTC

    Our team identified the root cause of the issue, and we continue to work at this to provide a fix as soon as possible.

  3. resolved Jun 05, 2024, 11:49 AM UTC

    This issue has been resolved.