Savvas incident

SuccessMaker Administrator Reporting Impacted by Global Technology Issue

Notice Resolved View vendor source →

Savvas experienced a notice incident on July 19, 2024 affecting SuccessMaker, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 03:45 PM UTC
Resolved
Jul 19, 2024, 05:39 PM UTC
Duration
1h 53m
Detected by Pingoru
Jul 19, 2024, 03:45 PM UTC

Affected components

SuccessMaker

Update timeline

  1. investigating Jul 19, 2024, 03:45 PM UTC

    Due to a global technology issue, the data sync that updates SuccessMaker Reports for Administrators and Admin Dashboard Data are impacted and will be delayed. As a result Admins may not see the latest data on their reports and dashboard. Our team is working to correct the issue as soon as possible. Other features for admins, teachers and students within SuccessMaker are not impacted by this and are operating normally.

  2. resolved Jul 19, 2024, 05:39 PM UTC

    This incident has been resolved.