Savvas experienced a major incident on August 23, 2024 affecting SuccessMaker, lasting 11h 8m. The incident has been resolved; the full update timeline is below.
Affected components
SuccessMaker
Update timeline
- investigating Aug 23, 2024, 05:04 PM UTC
Some students are erroneously receiving the message "Sorry, there are too many students working in SuccessMaker right now" and are unable to access their assignment. We are currently investigating this issue.
- identified Aug 23, 2024, 08:27 PM UTC
This issue will be fixed with a release beginning at 7pm ET this evening. Customers may experience a 3-5 minute outage during this time.
- resolved Aug 24, 2024, 04:12 AM UTC
This incident has been resolved.