Savvas experienced a minor incident on September 26, 2024 affecting Realize, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Realize
Update timeline
- investigating Sep 26, 2024, 07:02 PM UTC
Some customers may experience slowness or incomplete page loads when accessing Realize content. Our team is investigating the issue and will work to resolve as quickly as possible.
- identified Sep 26, 2024, 07:21 PM UTC
Update: Our web service provider is experiencing an issue which is impacting Savvas Realize as well as many sites across the Web. We are working directly with them to restore our services as quickly as possible. Users might see slow performance or non-responsive pages in Realize under Browse and Search until this issue is resolved.
- resolved Sep 26, 2024, 08:15 PM UTC
This incident has been resolved.