Savvas incident

User Creation & Ingestion Processing Delays

Minor Resolved View vendor source →

Savvas experienced a minor incident on December 4, 2024 affecting EasyBridge, lasting 7h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 03:14 PM UTC
Resolved
Dec 04, 2024, 10:52 PM UTC
Duration
7h 38m
Detected by Pingoru
Dec 04, 2024, 03:14 PM UTC

Affected components

EasyBridge

Update timeline

  1. identified Dec 04, 2024, 03:14 PM UTC

    Customers may experience delays when creating or modifying user accounts in the rostering process. We are actively working the issue. No data has been lost. If you encounter an error, please wait 24 hours then check to see if the issue has been resolved prior to resubmitting rostering data.

  2. resolved Dec 04, 2024, 10:52 PM UTC

    This incident has been resolved.