Sauce Labs Outage History

Sauce Labs is up right now

Pingoru has recorded 52 incidents for Sauce Labs: 42 in the last 12 months and 10 in the last 90 days.

Source: status.saucelabs.com

52incidents recorded
42last 12 months
10last 90 days
4 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct3
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct3%
Pingoru began tracking Sauce Labs in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026333 of 720 (5%)
May 2026119 of 744 (2%)
June 2026313 of 720 (2%)
July 2026536 of 744 (5%)
August 202622 of 744 (0%)
September 202656 of 720 (1%)
October 2026316 of 591 (3%)

Incidents, newest first

Notice June 13, 2025 2025-June-13 Resolved Service Incident –

Started Jun 13, 2025, 06:30 AM UTC· resolved Jun 13, 2025, 06:30 AM UTC

  1. resolved Jun 13, 2025, 11:20 AM UTC

    Between 07:30 - 09:00 UTC, There was an issue with the Saucelabs Dashboard User Interface, this caused problems accessing apps and test results in the all datacenters. After remedial action this issue was resolved.

  2. postmortem Jun 20, 2025, 01:48 PM UTC

    ### **Dates:** Friday June 13th 2025, 07:47 UTC - 09:07 UTC ### **What happened:** A release impacted components of the Sauce Labs Web UI, making them unusable. ### **Why it happened:** Certain fonts were blocked from loading due to CORS issue. ### **How we fixed it:** The release was rolled back. ### **What we are doing to prevent it from happening again:** We are adding additional validation steps to prevent this from recurring.

Read the full incident report →

Minor May 14, 2025 2025-May-14 Service Incident 1 27m US-West, US-West

Started May 14, 2025, 04:49 PM UTC· resolved May 14, 2025, 05:16 PM UTC

  1. investigating May 14, 2025, 04:49 PM UTC

    We are currently investigating an issue where video recordings for Android tests are intermittently missing in our US West Datacenter. The issue began on May 13th at approximately 13:00 CEST.

  2. investigating May 14, 2025, 05:16 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 14, 2025, 05:16 PM UTC

    We have identified the root cause and deployed a fix for this issue. This incident is resolved.

  4. postmortem Jun 13, 2025, 10:44 AM UTC

    ### **Dates:** Thursday May 13th 2025, 10:26 UTC - Friday May 14th 2025 16:48 UTC ### **What happened:** Video recordings for Android tests intermittently failed in the US-West-1 datacenter. ### **Why it happened:** A service involved in capturing recordings entered a deadlocked state when receiving a specific combination of requests and options. ### **How we fixed it:** We cleared the deadlocked service. ### **What we are doing to prevent it from happening again:** We are introducing additional monitors and automatic recovery for the deadlocked condition.

Read the full incident report →